Managing deskless and remote workers has always been a challenge. And with the rise of Covid 19, as more and more companies are shifting towards remote working, it has become more challenging than ever. Organizations from various industries are finding themselves struggling with keeping their employees connected- especially for workspee tasks. With such a major shift towards remote working the use of online tools and collaboration software is becoming more integral than ever. By using Workspee, an innovative collaboration and communication software, you can break barriers between your deskless employees and manage to create virtual office experience where all your workers are connected via a single online platform.
Who are deskless and remote workers?
In simple terms, desk less workers, also referred to as front liners, are employees who spend their working hours away from a desk and are not confined to an office. They are on the go all the time and their job description involves mobility and transportation. These deskless workers are an integral part of any industry. Even before the pandemic, studies found out that around 80% of workers all over the world are deskless employees. So who are these employees? Their job description varies from industry to industry. From the mailman who comes to deliver your mail to a doctor who works in the emergency department or the person who packs your groceries is called a desk less employee. In short, any employee who spends majority of his time working on the go and away from the desk, moving from site to site is called a front liner or a deskless employee.
While a deskless employee may work remotely, not all remote workers are deskless. Remote workers are employees who work away from the office but their job description doesn’t necessarily involve mobility. They might be away from the office but spend their working hours restricted to one space. For example a manager or a writer who works from home may be called a remote employee. Because of the Covid 19, a majority of companies all over the world have transformed to remote working with most of their employees working from home. Deskless employees on the other hand are still working on the frontline and are hailed as the true heroes of our current times.
Challenges of managing deskless and remote workers
As important as these workers are for an organization, unfortunately they do not feel as connected with their employers as office going employees do. The recent report published by Quinyx revealed that many deskless employees don’t feel appreciated by their employers. The report covered deskless workers from various industries and highlighted the percentage of employees who felt disconnected from their colleagues. Moreover, the report also concluded that more than 50% of deskless employees from different industries are likely to leave their jobs because of feeling under appreciated.
Keeping deskless and front line workers connected can become very difficult if there isn’t an effective channel of communication. As these employees are always on the go, getting in touch with them is not as easy. Because of that, they generally feel left out leading to negative work environment.
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Remote workers whether they are deskless or not, also feel communication barrier as the biggest restraint in achieving their targets. Even employees that were office workers before the Covid 19 pandemic struggle with connecting with their coworkers and employers.
Connecting deskless and remote workers– how can Workspee help?
To make sure that your desk less and remote workers are connected, you need to improve communication amongst them. Office workers can always be called for impromptu meetings and can be gathered when required, the same cannot be done with desk less and remote workers. Employees who work in an office setting have an added advantage of being physically close to their coworkers that makes workspee tasks, teamwork and meetings easier. On the contrary, being physically distant is the biggest issue faced by remote and desk less employers.
One of the most important aspects of remote management is to connect all the employees through seamless and effective communication. In the digital era that we live in, there are indeed many channels of communication that can be used to individually reach out to employees. But to ensure smooth collaboration and cohesion between workers there is a need of a channel that is shared by all the employees. Such a platform also allows workers to easily connect with their employers, something that can be an issue with remote workers. A recent survey by ‘Workplace by Facebook’ showed that 17% of the employees claimed that they never speak to their HQ. The numbers however fell to 8% only with a use of a collaboration software.
Some of the ways by which Workspee can connect your deskless and remote employees are:
- Video and chat meetings
Meetings can be a hassle for remote workers. Email threads can be long and boring and do not give employees the voice that they need. Also they do not provide real time communication, something which is crucial for workspee tasks. Through video conferences and chats employees can seamlessly connect with each other regardless of their locations.
- Announcements and Notices
Major announcements and notifications either don’t reach deskless workers or they reach them when it’s too late. Through the newsfeed feature of Workspee you can create an office bulletin where important notices can reach out to all of your employees immediately. Since Workspee has a mobile app, your deskless employees can get an instant notification of any announcement that you make on their cellphones.
- Sharing of ideas and constructive feedback
Most deskless employees feel underappreciated as they do not have a channel where they can share their ideas and get proper reviews. The newsfeed feature lets employees share their ideas and achievements to the entire staff as well as to the employers. These posts are open to helpful and constructive feedback. This can make deskless employees feel more involved and appreciated.
- Team building activities and collaborative tasks
Through workspee you can introduce various team building activities that can enhance collaboration between your workers. These activities can help managing remote teams by providing them a chance to connect with each other.
- Surveys and polls
Surveys and polls are a great way to improve your business along with making your employees feel appreciated. They give employees are chance to share their opinions and make them feel like they have a voice.
The team behind Workspee understands the value of deskless and remote workers. Therefore it gives them a chance to stay connected and feel as an integral part of their organization.